PRIVACY POLICY
M/S. B. STUDIO
Privacy Policy
Effective Date: 23/08/2026
Last Updated: 23/08/2026
Website: bsboutique.in
At M/S. B. STUDIO (“Bstudio”, “we”, “us” or “our”), your trust means everything to us. We are committed to protecting your privacy and handling your personal information responsibly and transparently.
Bstudio is a homegrown brand founded in 2018 and based in Kohima, Nagaland, offering thoughtfully designed and handcrafted women's wear, children's wear, baby essentials, home décor and lifestyle products through its collections including Bstudio Home, Mama Bear, Little Couture and Essentia.
This Privacy Policy explains how we collect, use, store and protect information when you visit bsboutique.in, place an order, contact us, communicate with us through WhatsApp, social media or otherwise interact with Bstudio.
1. Information We Collect
We may collect the following information:
Full name
Mobile/contact number
Email address
Billing address
Shipping/delivery address
Order and purchase details
Product preferences and sizing information
Customisation or design requirements
Information provided through enquiries or customer support
Payment-related information required to process transactions
Website usage and technical information, where applicable
2. Payment Information
Payments on our website may be processed through NTT DATA or other authorised payment infrastructure.
Bstudio does not intend to directly store complete payment card, banking or other sensitive payment credentials where such information is processed by the payment gateway. Payment information is handled according to the applicable payment provider's security and privacy practices.
3. How We Use Your Information
We may use your information to:
Process and fulfil orders
Process payments
Arrange shipping and delivery
Send order confirmations and updates
Provide customer support
Handle eligible return and exchange requests
Process custom-design enquiries
Improve our products and website
Understand customer preferences and website usage
Communicate new collections, launches and offers where permitted
Prevent fraud and unauthorised activity
Meet applicable legal, tax and regulatory obligations
4. Sharing of Information
Bstudio does not sell or rent your personal information.
We may share limited information with trusted service providers where necessary to operate our business, including:
NTT DATA/payment service providers
Courier and logistics partners
Website hosting and technology providers
Analytics and marketing service providers
Professional advisers
Government authorities or other parties where legally required
Information shared will be limited to what is reasonably necessary for the relevant purpose.
5. Analytics & Marketing
Bstudio may use services such as Google Analytics and/or Meta technologies to understand website traffic, customer interactions and the effectiveness of marketing activities.
These services may collect information through cookies and similar technologies. Their use of information is also subject to the respective third-party provider's policies.
6. Marketing Communications
Where you have opted to receive communications, we may contact you regarding:
New collections
Product launches
Offers
Events
Bstudio updates
You may opt out of marketing communications at any time.
7. Data Security
We take reasonable technical, administrative and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
8. Data Retention
We may retain personal information for as long as reasonably necessary for order fulfilment, customer support, accounting, tax, legal, regulatory and legitimate business purposes.
9. Your Privacy Rights
Subject to applicable law, you may contact us to request:
Access to personal information held about you
Correction of inaccurate information
Deletion of information where legally permissible
Withdrawal of consent for optional communications
Clarification regarding the handling of your information
10. Changes to This Privacy Policy
Bstudio may update this Privacy Policy from time to time. The latest version will be published on bsboutique.in with the applicable “Last Updated” date.
11. Contact Us
M/S. B. STUDIO
Commercial Complex, Main Town, Near NST
Kohima – 797001, Nagaland, India
GSTIN: 13ABOPE4188N1Z8
Phone: 0370-3560402
WhatsApp: 9366291798
Studio Email: [email protected]
Support Email: [email protected]
Website: bsboutique.in