SHIPPING POLICY
M/S. B. STUDIO
Shipping Policy
Effective Date: 23/08/2026
Last Updated: 23/08/2026
At Bstudio, every order is thoughtfully prepared with care. As several of our products are handcrafted, made-to-order or customised, processing time may vary depending on the nature and complexity of the order.
1. Order Processing Time
Ready-to-Wear Products
Orders are generally processed within 3–7 working days.
Made-to-Order / Customised Products
Made-to-order and customised products generally require 10–21 working days, depending on the design, specifications and craftsmanship involved.
During festive seasons, special launches or periods of unusually high order volume, processing may take longer.
2. Shipping Within India
Bstudio currently ships across India.
Shipping timelines may vary depending on the destination and courier partner.
3. International Shipping
International orders are not currently offered as a standard online shipping option.
International shipping may be handled on request, subject to product eligibility, courier availability and applicable shipping charges, customs duties, taxes and other costs.
Customers interested in international delivery may contact Bstudio before placing an order.
4. Shipping Charges
Shipping charges are calculated based on factors including:
Delivery location
Package weight
Package dimensions
Courier availability
Shipping requirements
For bulky, unusually large or customised orders, additional shipping charges, if applicable, will be communicated before dispatch.
5. Dispatch & Tracking
Once your order is dispatched, available tracking information will be shared through email or WhatsApp/SMS.
Customers are responsible for providing an accurate and complete delivery address and contact number.
6. Delivery Delays
Bstudio makes reasonable efforts to ensure timely delivery but does not guarantee courier delivery timelines.
Delays caused by courier partners, weather conditions, strikes, natural events, transportation disruptions, public holidays or other circumstances beyond our reasonable control will not be considered a failure by Bstudio to fulfil the order.
7. Incorrect Address
Customers must verify their shipping details before completing an order.
Where an order is returned because of an incorrect, incomplete or inaccessible address provided by the customer, additional shipping charges may apply for re-delivery.
8. Damaged Delivery
If your package appears damaged upon delivery, please document the condition of the package and contact Bstudio immediately.
For damaged, defective or incorrect products, please refer to our Return & Exchange Policy.
9. Contact
M/S. B. STUDIO
Commercial Complex, Main Town, Near NST
Kohima – 797001, Nagaland, India
Phone: 0370-3560402
WhatsApp: 9366291798
Studio Email: [email protected]
Support Email: [email protected]